Scott Smith
About Scott Smith
Scott Smith is a Claims and Medicare Compliance Manager with extensive experience in the insurance industry, currently working at State Auto Insurance in Columbus, Ohio. He has held various roles in claims management and compliance since 1991, including positions at Atlantic Mutual Companies and Selective Insurance.
Current Role as Claims and Medicare Compliance Manager
Scott Smith is currently employed at State Auto Insurance as the Claims and Medicare Compliance Manager. He has held this position since 2015, contributing to the organization for over nine years in Columbus, Ohio. In this role, he serves as the principal point of contact with Departments of Insurance, ensuring timely responses to regulatory inquiries. His responsibilities include overseeing compliance with Medicare regulations and managing claims processes.
Previous Experience at State Auto Insurance
Before his current role, Scott Smith worked at State Auto Insurance as the Workers' Compensation Claims Compliance Supervisor from 2006 to 2015. During his nine years in this position, he focused on compliance issues related to workers' compensation claims, contributing to the company's operational integrity in Columbus, Ohio.
Experience at Atlantic Mutual Companies
Scott Smith began his career in the insurance industry at Atlantic Mutual Companies, where he served as a Workers' Compensation Claims Adjuster and Specialist from 1991 to 2004. Over the course of 13 years, he developed expertise in managing workers' compensation claims, which laid the foundation for his future roles in claims compliance.
Education and Academic Background
Scott Smith studied at Susquehanna University, where he earned a Bachelor of Science degree in Marketing from 1986 to 1990. His academic background in marketing has likely contributed to his skills in communication and compliance within the insurance sector.
Professional Contributions and Initiatives
Throughout his career, Scott Smith has created periodic risk assessments and implemented internal controls to identify compliance risks and develop mitigation plans. He has also developed and implemented effective Claims Communications to enhance communication and provide training and education within his team, demonstrating his commitment to improving operational processes.