Shelby Schwartzwalder
About Shelby Schwartzwalder
Shelby Schwartzwalder is a Coverage and Liability Claims Adjuster at State Auto Insurance, where she has worked since 2017. She has prior experience in human resources and claims adjusting, along with a Bachelor of Science degree in Social Work from The Ohio State University.
Work at State Auto Insurance
Shelby Schwartzwalder has been employed at State Auto Insurance since 2017, serving as a Coverage and Liability Claims Adjuster. In this role, she is responsible for evaluating claims and determining coverage. Her duties include taking recorded statements from involved parties, which aids in making liability decisions. She utilizes the ISO database to conduct comprehensive searches to assess claim coverage effectively. Her experience in this position spans over seven years, contributing to her expertise in the field.
Previous Experience in Claims Adjustment
Prior to her current role, Shelby Schwartzwalder worked as a Claims Adjuster at Safeauto from 2016 to 2017. During her time there, she gained valuable experience in handling claims and negotiating settlements. Before that, she held a position at American Girl as a Human Resources Information Systems Analyst from 2014 to 2015. Additionally, she worked as a Bistro Lead at American Girl from 2015 to 2016, further enhancing her skills in a customer-focused environment.
Education and Expertise
Shelby Schwartzwalder earned a Bachelor of Science degree in Social Work from The Ohio State University, where she studied from 2010 to 2013. Her educational background provides her with a solid foundation in interpersonal skills and understanding human behavior, which is beneficial in her current role as a claims adjuster. She has developed expertise in negotiating bodily injury settlements, working closely with both injured parties and their legal representatives.
Background
Shelby Schwartzwalder has a diverse professional background that includes roles in both claims adjustment and human resources. Her career began with a focus on human resources at American Girl, where she worked in various capacities. Transitioning to claims adjustment, she has built a reputation for her negotiation skills and thorough understanding of liability claims. Her experience across different roles has equipped her with a unique perspective in the insurance industry.