Stephen Donnelly, AI C
About Stephen Donnelly, AI C
Stephen Donnelly serves as the Commercial Casualty Manager at State Auto Insurance in Goodlettsville, Tennessee, where he has worked since 2017. He has extensive experience in the insurance industry, particularly in claims handling and liability, and leads a nationwide team of commercial casualty claims professionals.
Work at State Auto Insurance
Stephen Donnelly has been serving as the Commercial Casualty Manager at State Auto Insurance since 2017. In this role, he leads a nationwide team of commercial casualty claims professionals, overseeing both in-office and remote staff. His responsibilities include managing claims handling processes and ensuring effective operations within the commercial casualty sector. Prior to his current position, he held several roles at State Auto Insurance, including Senior Claims Adjuster and Casualty General Adjuster / Claims Examiner Senior, contributing to his extensive experience in the insurance industry.
Previous Experience at Harleysville Insurance
Before joining State Auto Insurance, Stephen Donnelly worked at Harleysville Insurance as a Litigation Claims Specialist from 2007 to 2013. During his six years in this role, he focused on managing litigation claims and enhancing the claims handling process. This experience provided him with a solid foundation in claims management and operations within the insurance sector.
Education and Expertise
Stephen Donnelly earned a Bachelor of Arts degree in History from North Central College, where he studied from 1993 to 1997. His educational background complements his professional expertise in property and casualty insurance, particularly in the commercial and casualty insurance sectors. His knowledge and skills have been instrumental in his roles within the insurance industry.
Background in Insurance Operations
Stephen Donnelly possesses a strong background in operations within the insurance industry, with a particular focus on claims handling and liability. His career spans multiple roles that have equipped him with comprehensive knowledge of the insurance landscape. His experience includes managing claims processes and leading teams, which has contributed to his effectiveness in the commercial casualty domain.