B Imke
About B Imke
B Imke is a Customer Solutions Specialist at Stavvy with a background in customer support and sales, having previously worked at Tettra, HubSpot, Wistia, and MOJO Cold Brewed Coffee, Inc.
Current Position at Stavvy
B Imke currently works as a Customer Solutions Specialist at Stavvy. He began his role in 2021. Stavvy is known for its innovative solutions in digital mortgage closings and loan servicing, and B Imke contributes to customer support and solutions. His role involves interacting with clients, solving product-related issues, and improving overall customer satisfaction.
Previous Role at Tettra
Before joining Stavvy, B Imke was employed at Tettra, serving as a Customer Champion from 2018 to 2021. During his tenure at Tettra, which is located in the Greater Boston Area, he focused on enhancing the customer experience, providing top-notch support, and promoting knowledge sharing. He spent three years in this role, cultivating relationships with clients and addressing their needs effectively.
Experience at HubSpot
In 2018, B Imke worked at HubSpot as a Customer Support Specialist for a period of 10 months. Based in Cambridge, Massachusetts, HubSpot is known for its comprehensive marketing, sales, and service software. B Imke’s role at HubSpot involved resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction through timely and effective support.
Role at Wistia
From 2016 to 2017, B Imke was a Solutions Associate at Wistia, also in Cambridge, Massachusetts. Wistia focuses on video marketing solutions. In this position, B Imke was responsible for assisting customers with technical inquiries, providing solutions, and contributing to the company's customer success strategies. He worked there for 11 months.
Early Career at MOJO Cold Brewed Coffee, Inc.
B Imke began his professional journey as a Sales Associate at MOJO Cold Brewed Coffee, Inc., where he worked from 2015 to 2016 for 1 year. This position was based in the Greater Boston Area. His responsibilities included sales, customer service, and supporting the business in reaching its sales targets.
Education at Gordon College
B Imke is an alumnus of Gordon College, where he studied English Language and Literature from 2012 to 2016. His education provided him with strong analytical and communication skills, which have been instrumental in his customer support roles throughout his career.