Marcelino Diaz
About Marcelino Diaz
Marcelino Diaz is a Customer Success professional currently working at Stavvy, with a background in customer success coordination, venture analysis, and talent sourcing.
Current Role at Stavvy
Marcelino Diaz currently serves as Customer Success at Stavvy. Having joined the company in 2024, he leverages his extensive experience in various roles to drive customer engagement and satisfaction. His work focuses on ensuring that customers receive the optimal value from Stavvy’s solutions, through tailored support and strategic initiatives.
Past Experience at Swiftlane
From 2021 to 2023, Marcelino Diaz worked as a Customer Success Coordinator at Swiftlane in the San Francisco Bay Area. During his tenure, he became proficient in installation, electrical, and wiring processes, positioning himself as the primary technical support contact for customers. His approach to customer success involved strategic client engagement initiatives that consistently exceeded expectations and yielded high levels of client satisfaction.
Roles at Plug and Play Tech Center
Marcelino Diaz held the position of Ventures Analyst at Plug and Play Tech Center from 2019 to 2021 in Sunnyvale, California. During this period, he successfully sourced over 500 startups, with 100 of them integrating into the program. His role also included consulting with enterprise customers to identify challenges and introducing them to innovative startups with fitting solutions.
Experience at ATR International
As a Talent Sourcer at ATR International from 2018 to 2019 in Sunnyvale, California, Marcelino Diaz was responsible for identifying and recruiting potential talent. This role honed his abilities in talent management and sourcing, which have been instrumental in his subsequent roles in customer and partner success.
Education at San Jose State University
Marcelino Diaz obtained his Bachelor of Science (BS) in Economics from San Jose State University, studying from 2013 to 2018. This academic background provided him with a solid foundation in economic theories and principles, which he applies in his professional roles to analyze markets, develop strategies, and optimize customer success initiatives.