Shane Hartzler
About Shane Hartzler
Shane Hartzler is the EVP and Head of Servicing at Stavvy, with a background in various leadership roles at Stavvy and Fannie Mae.
Current Role at Stavvy
Shane Hartzler currently holds the position of EVP - Head of Servicing at Stavvy, where he has been working since 2023. In this role, he manages all aspects of a multi-million dollar business unit. His responsibilities include sales, marketing, partnerships, product vision and roadmap, and customer onboarding and support. He oversees a business unit that accounts for more than half of Stavvy's total company revenues and consistently delivers profit margins above 75%.
Previous Positions at Stavvy
Before his current role, Shane Hartzler served as Chief Product Officer at Stavvy in 2022 for 9 months. Prior to that, he was the Chief Strategy Officer (CSO) of the company from 2021 to 2022. Both positions were held remotely from Boston, Massachusetts, and involved responsibilities that significantly impacted the company's product development and strategic direction.
Career at Fannie Mae
Shane Hartzler worked at Fannie Mae for a total of 16 years in various capacities. Between 2017 and 2021, he was the Director of eMortgage and Digital Closing Solutions. From 2016 to 2017, he served as the Director of the Single Family Customer Delivery Team. He also held the role of Director, Product Management and Servicer Operations - Making Home Affordable Program for 13 years, starting in 2004. His work here was primarily based in the Washington D.C. Metro Area and the Washington DC-Baltimore Area, contributing significantly to Fannie Mae's initiatives in eMortgage, customer delivery, and home affordability programs.
Consulting and Analyst Roles
Shane Hartzler's early career involved roles as a Consultant and a Senior Business Process Analyst. From 2000 to 2004, he worked at American Management Systems (AMS) as a Consultant. Prior to that, he spent 7 years at the Government Accountability Office (GAO) from 1991 to 1998 as a Senior Business Process Analyst. These positions laid the groundwork for his extensive experience in business analysis and consulting.
Educational Background
Shane Hartzler earned an MBA from Georgetown University McDonough School of Business, where he studied from 1998 to 2000. He also holds a B.A. in Business Communications from Goshen College, completed in 1990. These educational credentials provided him with a strong foundation in business principles and communications, which have been pivotal in his career.