Chloé Paoli
About Chloé Paoli
Chloé Paoli serves as the Senior Manager of Customer Support at Stax, where she focuses on enhancing user experience and monetizing payments for SaaS platforms. She transitioned from a career in hospitality to technology, bringing extensive experience in managing customer support teams.
Work at Stax
Chloé Paoli has been serving as the Senior Manager of Customer Support at Stax since 2021. In this role, she focuses on enhancing user experience and monetizing payments for SaaS platforms through Stax Connect. Prior to this position, she worked as the Customer Success Specialist Team Lead from 2019 to 2021, where she gained valuable experience in managing customer support teams within a tech-driven payments facilitation ecosystem.
Transition from Hospitality to Technology
Chloé transitioned from a career in hospitality to the technology sector, specifically in integrated payment solutions for small and medium-sized businesses. This shift reflects her adaptability and commitment to leveraging her skills in a new industry, contributing to the growth and efficiency of payment solutions at Stax.
Background in Hospitality Management
Chloé studied at the University of Central Florida – Rosen College of Hospitality Management, where she earned a Bachelor of Science (B.S.) in Hospitality Administration/Management from 2015 to 2017. Her background in hospitality includes roles at Hilton, where she served as Front Office Supervisor from 2017 to 2018 and as Front Office Manager from 2018 to 2019 in Orlando, Florida.
Experience in Customer Support Management
Chloé Paoli has extensive experience in managing customer support teams, particularly in the context of technology-driven payment solutions. Her roles at Stax have equipped her with the skills necessary to lead teams effectively and enhance customer satisfaction in a rapidly evolving industry.