Nick Wilson
About Nick Wilson
Nick Wilson is a Strategic Program Manager at Stax Payments, where he has worked since 2022. He has a robust background in business development and people operations, with extensive experience in various roles within the company and other organizations in the technology and customer success sectors.
Work at Stax Payments
Nick Wilson has been serving as the Strategic Program Manager at Stax Payments since 2022. In this role, he focuses on managing strategic initiatives to enhance the company's operational efficiency. Prior to this position, he held multiple roles at Stax Payments, including Director of Customer Success & Operations from 2019 to 2021 and VP of Customer Success for a brief period in 2021. His tenure at Stax Payments has spanned various leadership positions, showcasing his adaptability and expertise in customer success and operations.
Education and Expertise
Nick Wilson studied at the University of Central Florida, where he earned a degree in Business Administration and Management, graduating in 2007. He furthered his education by completing the Crummer Management Program – Mini-MBA at Rollins College in 2016. His educational background complements his professional experience, particularly in Agile methodologies and business development.
Background in Customer Success
Nick Wilson has a significant background in customer success, having worked in various roles that emphasize client support and account management. He served as the VP of Customer Success at Stax Payments and held the position of Vice President of Customer Success at INTELITY for a brief period. His earlier roles at Radixx International included Director of Account Management and Client Support, where he developed strong skills in customer service and operations management.
Experience at Radixx International
During his time at Radixx International, Nick Wilson held several key positions, including Director of Account Management from 2012 to 2016 and Chief of Staff from 2018 to 2019. His experience at Radixx International contributed to his expertise in account management and client support, allowing him to build a solid foundation in customer relations and operational strategies.
Diverse Industry Experience
Nick Wilson possesses diverse industry experience that spans sports, aviation, travel, payments, SaaS, and technology. This broad background has equipped him with a unique perspective and skill set, enabling him to navigate various business environments effectively. His multifaceted experience enhances his capabilities in integration, operations management, and sales.