Ralph Baard
About Ralph Baard
Ralph Baard serves as the Vice President of Operations at Stay Alfred Vacation Rentals, bringing extensive experience in customer relationship management and travel services. He previously held various leadership roles at People To People Ambassador Programs for 19 years and has a background in the airline industry with Princess Cruises.
Current Role at Stay Alfred
Ralph Baard serves as the Vice President of Operations at Stay Alfred Vacation Rentals, a position he has held since 2016. In this role, he is responsible for overseeing operational strategies and ensuring the efficient management of vacation rental services. His leadership contributes to the company's commitment to delivering quality experiences for travelers.
Previous Experience at People To People Ambassador Programs
Prior to his current role, Ralph Baard worked at People To People Ambassador Programs for 19 years, where he held various positions including Vice President of Customer Experience, Vice President of Travel Services, and Executive Vice President. His tenure included managing air and land budgets exceeding 100 million dollars and implementing customer experience programs across multiple continents.
Career Background in the Airline Industry
Ralph Baard has extensive experience in the airline industry, having worked as Manager of Air Services at Princess Cruises from 1988 to 1996. His expertise includes airline industry negotiation and land vendor negotiation, which have been integral to his roles in customer experience and operations management.
Educational Background
Ralph Baard studied at Rhodes University, where he earned a Bachelor of Arts degree in Drama from 1979 to 1983. This educational background has contributed to his skills in communication and customer relations throughout his career.
International Experience and Expertise
Ralph Baard has traveled to over 75 countries, gaining significant business experience in regions such as China, South Africa, Europe, Australia, and New Zealand. His international experience is complemented by his focus on cost monitoring systems and crisis preparedness planning, enhancing his operational effectiveness.