Courtney Grisham
About Courtney Grisham
Courtney Grisham is a Customer Success Manager at Stealth Monitoring, Inc., with a diverse professional background that includes experience in education, account management, and personal training. She has held various roles in organizations such as Frisco ISD, Bass Surgical, and Staples Business Advantage, showcasing her adaptability and commitment to client service.
Current Role at Stealth Monitoring
Courtney Grisham serves as a Customer Success Manager at Stealth Monitoring, Inc. since 2022. In this role, she focuses on delivering superior client service and building relationships, which are essential components of customer success. Her responsibilities include ensuring client satisfaction and facilitating effective communication between clients and the company.
Previous Experience in Education
Before joining Stealth Monitoring, Courtney worked as a High School English Teacher at Frisco Independent School District from 2020 to 2022. This two-year experience in education provided her with valuable skills in communication and relationship building, which she has since applied in her customer success role.
Background in Account Management
Courtney has a significant background in account management, having worked as an Account Manager in Medical Device and Biologics Sales at Bass Surgical from 2011 to 2018. This seven-year tenure in the Dallas/Fort Worth area equipped her with expertise in managing client accounts and understanding the medical sales landscape.
Education and Certifications
Courtney earned her Bachelor of Arts (B.A.) in English Language and Literature from The University of Texas at Dallas. Additionally, she studied Personal Training at The Cooper Institute, where she achieved certification. This educational background supports her diverse skill set in both customer success and personal training.
Diverse Professional Background
Courtney's career reflects a diverse professional background, having transitioned from education to customer success. She also held positions as a Business Development Associate at Staples Business Advantage and as a Project Coordinator/Communications Specialist at Dickey's Barbecue Restaurants, Inc. These roles contributed to her adaptability and versatility in various industries.