Danielle Herbert
About Danielle Herbert
Danielle Herbert is a Customer Success Manager with a background in English Language and Literature from the University of North Texas. She has held various roles in customer success and service across multiple companies, including her current position at Stealth Monitoring, Inc.
Current Role at Stealth Monitoring
Danielle Herbert serves as a Customer Success Manager at Stealth Monitoring, Inc. since 2022. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her responsibilities include addressing client needs, providing support, and enhancing the overall customer experience.
Previous Experience in Client Success
Prior to her current position, Danielle worked at McCullough Mediation in various roles. She was the Manager of Client Success from 2019 to 2022, where she oversaw client relations and success strategies. Before that, she served as a Client Success Manager from 2016 to 2019, further developing her expertise in managing client accounts and ensuring their needs were met.
Educational Background
Danielle studied at the University of North Texas, where she earned a degree in English Language and Literature from 2006 to 2011. This academic background provided her with strong communication skills, which are essential in her customer-focused roles.
Early Career Experience
Danielle's early career included positions at Outfield Marketing as an Appointment Setter and Customer Service Representative from 2010 to 2011. She also worked at Acme Brick as a Commercial Brick Sales Coordinator from 2011 to 2012, and at Sally Beauty as a Customer Service Support Specialist from 2014 to 2016. These roles contributed to her foundational experience in customer service and sales coordination.