Erik Mullinax
About Erik Mullinax
Erik Mullinax serves as the Manager of Customer Success at Stealth Monitoring, Inc., where he has worked since 2023. With over 15 years of experience in customer service and leadership roles, he is recognized for his relationship-building skills and project management abilities.
Work at Stealth Monitoring
Erik Mullinax currently serves as the Manager of Customer Success at Stealth Monitoring, Inc., a position he has held since 2023. He operates remotely from the Atlanta Metropolitan Area. Prior to this role, he worked as a Customer Success Manager from 2017 to 2022, where he contributed to enhancing customer relationships and ensuring client satisfaction. He also held the position of Customer Success Team Lead from 2022 to 2023, further developing his expertise in customer success strategies.
Education and Expertise
Erik Mullinax is pursuing a Bachelor of Science in Business Administration and Management at Southern New Hampshire University, a program he has been engaged in since 2018. He previously studied Criminal Justice at Chattahoochee Technical College from 2002 to 2003. His educational background complements his extensive professional experience, which spans over 15 years in customer service, account management, and leadership roles.
Background in Military Service
Erik Mullinax served in the Georgia Army National Guard, where he held the position of Military Police from 2006 to 2012. During this time, he was deployed to Basra, Iraq, from 2008 to 2009. His military background has contributed to his strong leadership skills and ability to manage high-pressure situations effectively.
Professional Experience in Customer Success
Erik Mullinax has a robust history in customer success roles, having worked at CareerBuilder from 2012 to 2017 in various capacities, including Client Advocate and Customer Success Manager. His experience includes leading customer service teams and managing client accounts, which has honed his relationship-building skills and ability to communicate effectively across diverse groups.
Technical Proficiency
Erik Mullinax is proficient in Salesforce and Microsoft Office products, including Word, Excel, PowerPoint, and Outlook. His technical skills support his roles in customer success and account management, enabling him to prioritize activities and manage multiple projects efficiently.