Farshad Raoufi
About Farshad Raoufi
Farshad Raoufi is a Video Analyst Manager at Stealth Monitoring, Inc. in Toronto, Canada, where he leads a team of 20 employees and focuses on developing strategies to improve performance and client service.
Work at Stealth Monitoring
Farshad Raoufi serves as the Video Analyst Manager at Stealth Monitoring, Inc., a position he has held since 2017. In this role, he manages a team of 20 employees across two countries. His responsibilities include providing direction, training, and support to ensure the team's effectiveness. He focuses on creating new strategies aimed at exceeding key performance indicators and improving client turnaround time. Additionally, he participates in the deployment, setup, and relocation of company systems, contributing to the overall operational efficiency of the organization.
Education and Expertise
Farshad Raoufi studied at the Toronto Film School, where he focused on Cinematography and Film/Video Production. He earned a Bachelor of Arts (BA) degree from 2007 to 2009. This educational background has equipped him with a solid foundation in visual storytelling and technical skills relevant to his current role in video analysis and management.
Team Management and Development
In his capacity as Video Analyst Manager, Farshad Raoufi is responsible for managing a diverse team of employees. He provides training and support to enhance team performance and service delivery. He develops policies and procedures designed to improve service effectiveness within the department, ensuring that the team operates efficiently and meets client needs.
Innovative Problem Solving
Farshad Raoufi is involved in innovating methods for resolving hardware and software issues related to client sites. His approach focuses on identifying effective solutions that enhance service delivery and client satisfaction. By addressing technical challenges, he contributes to the overall success of the operations at Stealth Monitoring.