Jay Thomas
About Jay Thomas
Jay Thomas serves as the Monitoring Manager at Stealth Monitoring, Inc., where he has worked since 2016. He has a robust background in business process analysis and has held various managerial roles at notable companies, including IBM and American Express.
Work at Stealth Monitoring
Jay Thomas has served as the Monitoring Manager at Stealth Monitoring, Inc. since 2016. In this role, he oversees monitoring operations and ensures the effectiveness of security measures. His tenure at the company spans over eight years, during which he has contributed to enhancing operational efficiency and service delivery in the security monitoring sector.
Previous Experience
Before joining Stealth Monitoring, Jay Thomas accumulated extensive experience in various managerial roles. He worked at IBM for 26 years, holding positions such as Administrative Operations Manager and National Hardware Duty Manager. He also served as Global Systems Availability Manager at American Express for 11 months in 2013 and as Operations Manager at Xerox from 2014 to 2016.
Education and Expertise
Jay Thomas completed his Bachelor of Arts degree at Dillard University, studying from 1979 to 1983. He graduated from Provine High School in 1979. His educational background supports his strong expertise in Business Process Analysis, process redesign, and re-engineering. He is well-versed in methodologies such as Six Sigma and Quality Process Management.
Professional Skills
Jay Thomas specializes in Joint Application Design (JAD) and Joint Application Resolution (JAR) methodologies. He has a proven track record of conducting business across public, private, and governmental sectors. His skills in process analysis and improvement have been recognized through numerous awards and accolades throughout his career.