John Schoenhals
About John Schoenhals
John Schoenhals serves as the Director of Customer Success at Stealth Monitoring, Inc. in the Dallas-Fort Worth Metroplex, having held various roles within the company since 2020 and previously worked in hospitality management and IT.
Work at Stealth Monitoring
John Schoenhals currently serves as the Director of Customer Success at Stealth Monitoring, Inc., a position he has held since 2023. His tenure at the company began in 2020 when he joined as a Customer Success Specialist. He progressed to Customer Success Specialist II in 2021 and later became the Manager of Customer Success in 2022. His experience at Stealth Monitoring spans multiple roles, contributing to the company's focus on customer satisfaction and service excellence.
Background in Customer Success
Schoenhals has a strong background in customer success, having worked in various capacities within Stealth Monitoring. His roles have included direct interaction with clients, where he focused on enhancing customer experiences and addressing their needs. His leadership in customer success has been marked by initiatives aimed at improving service delivery and client engagement.
Experience in Hospitality IT
Before his current role, Schoenhals directed IT system upgrades in the hospitality sector, managing budgets ranging from $2,500 to $1,000,000. His experience includes working as an Information Technology Technical Analyst at Highgate, where he served from 2018 to 2020. This role involved technical support and system management, contributing to operational efficiency in hospitality settings.
Leadership in Hospitality Management
Schoenhals has held various leadership positions in the hospitality industry, including General Manager and Assistant General Manager at Hilton Garden Inn locations. His responsibilities included improving guest satisfaction scores through training and mentoring staff. He also created performance incentives and recognition programs to enhance employee morale and productivity.
Community Involvement and Personal Interests
In addition to his professional endeavors, Schoenhals volunteers with local organizations to raise awareness of social issues. He enjoys attending musicals and concerts at local theaters, reflecting his engagement with the community and appreciation for the arts.