Michael Curry
About Michael Curry
Michael Curry is a Tier II IT Support Specialist currently employed at Stealth Monitoring, Inc. in Baltimore, Maryland. He has a background in hospitality management and extensive experience in technical support and project management.
Work at Stealth Monitoring
Michael Curry has been employed at Stealth Monitoring, Inc. as a Tier II IT Support Specialist since 2019. In this role, he is responsible for addressing complex technical issues, including troubleshooting IP cameras, wireless gateways, and network video recorders. His experience allows him to effectively escalate technical problems to higher-tier specialists or field service dispatch when necessary. His position at Stealth Monitoring highlights his expertise in IT support within a dynamic environment.
Previous Experience in Hospitality Management
Before transitioning to IT support, Michael Curry held several positions in the hospitality industry. He worked as an Assistant Front Office Manager at Hyatt Regency Baltimore Inner Harbor from 2006 to 2012, followed by a role as Front Office Manager at Sheraton for eight months in 2012. Additionally, he served as a Convention Service Manager at Holiday Inn Hotel & Suites for eight months in 2013. These roles contributed to his management skills and customer service experience.
Project Management Experience
Michael Curry worked as a Project Manager at Oracle from 2013 to 2015. In this capacity, he managed various projects, utilizing his organizational and leadership skills to ensure successful project outcomes. His experience at Oracle provided him with a solid foundation in project management principles and practices.
Education and Expertise
Michael Curry studied at Baltimore International College, where he earned a Bachelor of Arts (BA) in Hospitality Administration/Management from 2004 to 2008. He also attended Burlington County Institute of Technology. His educational background equips him with knowledge and skills applicable to both hospitality and IT support fields.
Technical Skills and Troubleshooting
Michael Curry possesses a range of technical skills relevant to his current role as a Tier II IT Support Specialist. He is experienced in troubleshooting audio units, servers, and power controllers. His ability to handle complex technical issues, such as those involving IP cameras and network video recorders, demonstrates his proficiency in IT support and problem-solving.