Nana Tachie
About Nana Tachie
Nana Tachie is an Operations Supervisor at Stealth Monitoring, Inc. in Concord, Ontario, with a diverse background in customer service and sales across various companies in Canada.
Current Role at Stealth Monitoring
Nana Tachie serves as Operations Supervisor at Stealth Monitoring, Inc. since 2020. In this role, he is responsible for overseeing daily operations and ensuring efficient service delivery. His focus is on enhancing operational performance and implementing strategic initiatives that align with the company's objectives. His tenure at Stealth Monitoring has allowed him to leverage his skills in relationship management and customer service.
Previous Experience in Customer Service and Sales
Prior to his current position, Nana Tachie held various roles that contributed to his expertise in customer service and sales. He worked as a Sales Associate at Virgin Mobile Canada for three months in 2013 and at Future Shop for three years from 2010 to 2013. Additionally, he served as a Customer Service Representative and Underwriter at FSB GROUP LTD. from 2018 to 2019 and as a Retention Specialist - Team Lead at RDA Inc. from 2016 to 2018.
Education and Qualifications
Nana Tachie studied at George Brown College, where he earned an Advanced Diploma in Business Administration. His education spanned from 2010 to 2014, providing him with a solid foundation in business principles and practices. This academic background supports his professional roles and enhances his operational capabilities.
Skills and Expertise
Nana Tachie exhibits strong relationship-building and management skills, which facilitate rapport and trust with clients and team members. He is adept at defusing challenging customer interactions through active listening and acknowledgment. His analytical and time management skills contribute to improved productivity and sustained business performance, making him a valuable asset in his operational roles.
Career Progression
Nana Tachie's career has progressed through various roles in customer service and operations. He began as a Sales Associate and later took on more specialized positions, including Team Lead and Operations Supervisor. His diverse experience across different companies and roles has equipped him with a comprehensive understanding of operational dynamics and customer relations.