Diana Starr
About Diana Starr
Diana Starr is a Senior Technical Writer with extensive experience in developing technical training and sales tools for global audiences. She has held various roles in notable companies such as SGI, Apple, Palm, and NETSCOUT Systems, and has been with Stellar Cyber since 2021.
Current Role at Stellar Cyber
Diana Starr serves as a Senior Technical Writer at Stellar Cyber, a position she has held since 2021. In this role, she focuses on creating and refining technical documentation that supports the company's cybersecurity solutions. Working remotely, she leverages her extensive experience in technical writing to enhance the clarity and usability of product materials for end users.
Previous Experience in Technical Writing
Before joining Stellar Cyber, Diana held various positions in technical writing and instructional design. She worked at NETSCOUT Systems / Network General as a Principal Technical Writer for 13 years, where she developed comprehensive documentation for network management solutions. Her experience also includes roles at Apple Computer, where she produced Apple's first Server & Storage Sales Guide, and at Palm as an Instructional Designer.
Sales Support and Instructional Design Background
Diana has a strong background in sales support and instructional design. She worked as a Sales Support Manager at SGI - Global Sales Operations for six years, where she developed sales tools for a global audience. Additionally, her role as an Education Consultant at BackWeb Technologies allowed her to create educational content, further enhancing her expertise in developing training materials across various formats.
Educational Qualifications
Diana Starr earned her Bachelor of Science degree in Computer Graphics from California State University-Sacramento, where she studied from 1986 to 1992. This educational background has provided her with a solid foundation in technical communication and design, which she applies in her professional roles.
Technical Skills and Expertise
Diana possesses a diverse skill set that includes audio scripting, video storyboarding, and proficiency in various software tools such as InDesign, Dreamweaver, Photoshop, Acrobat Pro, and OmniGraffle. Her expertise extends to developing technical training and sales tools for multiple platforms, including hardcopy, PDF, web/LMS, and CD/DVD. She also has experience in competitive analysis and sales methodology across different markets.