Ashlyn Ann Friend, M.A.
About Ashlyn Ann Friend, M.A.
Ashlyn Ann Friend, M.A., is a Partner Success Manager at Stellic, where she has worked since 2022. She has extensive experience in conflict resolution and student services, having held various roles at multiple universities over the past decade.
Work at Stellic
Ashlyn Ann Friend has served as a Partner Success Manager at Stellic since 2022. In this role, she works remotely and focuses on ensuring partner satisfaction and health. She leverages her expertise in the Stellic platform to facilitate effective communication and support for partners. Ashlyn collaborates cross-functionally with the technical team to address project challenges and ensure successful project delivery. Her responsibilities include managing enterprise SaaS implementations from installation to validation, ensuring that partners receive the necessary support throughout the process.
Previous Experience in Higher Education
Prior to her current role at Stellic, Ashlyn held various positions in higher education. She worked as the Assistant Director of Conflict Resolution at Colorado State University from 2018 to 2022. Before that, she served as the Conflict Resolution Coordinator at the University of Colorado Boulder from 2015 to 2018. Ashlyn also worked as a Hall Director for Apartment Life at the University of Northern Colorado for one year in 2014-2015. Her earlier experience includes serving as a Residence Coordinator at Heidelberg University from 2012 to 2014.
Educational Background
Ashlyn Ann Friend earned her Bachelor of Arts in English from the University of Florida, where she studied from 2008 to 2012. She later pursued a Master of Arts in College Student Personnel at Bowling Green State University, completing her studies from 2012 to 2014. This educational background has equipped her with the skills necessary for her roles in conflict resolution and partner success management.
Expertise in Conflict Resolution and Facilitation
Ashlyn has developed expertise in conflict resolution and facilitation throughout her career in higher education. She utilizes advanced facilitation techniques and coaching skills to lead teams and develop programs effectively. Her experience in managing multiple enterprise SaaS implementations highlights her ability to handle complex projects and ensure successful outcomes for partners.