Caleb Mc Kerley
About Caleb Mc Kerley
Caleb McKerley is the CSM Team Lead for Commercial at Stensul, where he has worked since 2023. He has extensive experience in customer success and account management across various companies, including EEG Video and CityBase, Inc.
Current Role at Stensul
Caleb Mc Kerley serves as the CSM Team Lead, Commercial at Stensul since 2023. In this role, he is responsible for overseeing customer success initiatives and leading a team dedicated to enhancing client relationships. His position involves strategic planning and execution to ensure customer satisfaction and retention.
Previous Experience at Stensul
Before his current role, Caleb worked at Stensul as a Customer Success Manager from 2021 to 2023. During this time, he focused on managing client accounts and ensuring the successful implementation of Stensul's solutions. His efforts contributed to improving customer engagement and support.
Professional Background
Caleb has a diverse professional background in customer success and account management. He worked at EEG Video as a Customer Success Manager for 10 months in 2020, and held multiple roles at CityBase, Inc, including Engagement Manager from 2018 to 2020 and Account Manager in 2019. His experience also includes a position at Spur as a Customer Success Manager from 2016 to 2018.
Education and Academic Qualifications
Caleb holds a Bachelor's degree in History from The University of Alabama, where he studied from 2007 to 2011. He furthered his education by obtaining a Master's degree in History from the University of Alabama at Birmingham, completing his studies from 2013 to 2015.
Early Career Experience
Caleb's early career includes a role as a Loaned Executive at United Way of Central Alabama in 2015, where he worked for three months. He also served as a Graduate Area Coordinator at Birmingham-Southern College from 2013 to 2015 and as an Employee Ambassador at Appleton Talent for four months in 2017.