Tara Riordan
About Tara Riordan
Tara Riordan is a Senior Customer Success Manager at Stensul, where she has worked since 2022. With a background in account management and program management at companies like Shaw + Scott and Oracle, she focuses on enhancing customer success through effective use of digital products.
Work at Stensul
Tara Riordan has been serving as a Senior Customer Success Manager at Stensul since 2022. In this role, she focuses on enhancing customer success by collaborating with various teams to ensure effective utilization of the Stensul platform. Her responsibilities include supporting customers throughout their journey beyond onboarding, ensuring they achieve successful outcomes with the platform's innovative digital products.
Previous Experience in Customer Success and Account Management
Before joining Stensul, Tara worked at Shaw + Scott as a Senior Account Manager from 2017 to 2019. In this position, she collaborated with creative services, copy, code, campaign services, and technical teams to develop and launch integrated marketing plans. Additionally, she held the role of Account Director at Oracle from 2019 to 2022, where she continued to build on her expertise in customer success and account management.
Experience at Oracle
Tara Riordan has extensive experience at Oracle, where she worked for five years as a Senior Program Manager in Collaborative Services within the Marketing Cloud division from 2010 to 2015. She also served as an Account Director from 2019 to 2022. During her tenure at Oracle, she implemented multichannel multitouch triggered programs that integrated email, SMS, and social media to enhance client outreach.
Education and Expertise
Tara studied at the Wilbur O. and Ann Powers College of Business at Clemson University, where she earned a Bachelor of Science in Marketing from 2003 to 2007. She completed her secondary education at Point Pleasant Beach High School from 1999 to 2003. Her educational background supports her expertise in customer success and marketing strategies.