Tristan Hagen
About Tristan Hagen
Tristan Hagen is a Customer Support Analyst with extensive experience in technical support and training roles. He has worked at various companies, including JobNimbus and MTS Services, and has a background in web development and software engineering.
Current Role at Stensul
Tristan Hagen has been employed at Stensul as a Customer Support Analyst since 2021. In this role, he is responsible for providing support and assistance to customers, ensuring their inquiries and issues are addressed efficiently. His experience in customer support allows him to effectively communicate with clients and resolve their concerns.
Previous Experience at JobNimbus
Tristan Hagen held multiple positions at JobNimbus from 2018 to 2020. He started as a Customer Support Representative for five months in 2018, followed by a role as a Tier 2 Support Representative for four months in 2019. He then transitioned to an Onboarding Specialist for seven months and later served as a Technical Support Specialist for six months. His diverse roles contributed to his expertise in customer support and training.
Early Career Background
Before his tenure at JobNimbus, Tristan Hagen worked in various technical support and data roles. He was a Remote Services Technician at Support.com from 2015 to 2016 and a Data Technician at MTS Services for four months in 2016. His early career experiences laid the foundation for his skills in technical support and customer service.
Education in Web Development
Tristan Hagen studied Web Development and Software Engineering at Freecodecamp from 2015 to 2016. This educational background provided him with essential skills in programming and web technologies, which complement his customer support roles.
Entrepreneurial Experience at Hagen Consulting
Tristan Hagen founded Hagen Consulting, where he served as Owner and IT Consultant from 2010 to 2018. He operated the business for five years in the Greater Milwaukee Area and then for three years in Wilmington, North Carolina. His experience as a business owner enhanced his understanding of client needs and technical solutions.