Mark Driscoll
About Mark Driscoll
Mark Driscoll is the Manager of Customer Care and Inside Sales at Stepan Company in Northbrook, Illinois, where he has worked since 2021. He has extensive experience in sales operations and customer care, having held various leadership roles in companies such as Echo Logistics and Combined Insurance.
Work at Stepan Company
Mark Driscoll has been serving as the Manager of Customer Care and Inside Sales at Stepan Company since 2021. Located in Northbrook, Illinois, he has been instrumental in managing customer relationships and overseeing inside sales operations. His role involves setting clear objectives and understanding partner needs to deliver results effectively.
Previous Experience in Sales Operations
Prior to his current position, Mark Driscoll held several roles in sales operations. He worked as the Director of Sales Operations at Echo Logistics from 2007 to 2016, where he focused on optimizing sales processes. He also served as the Area Manager for Wholesale Lending at Countrywide Home Loans for one year and as AVP of Field Sales Operations at Combined Insurance United States from 2016 to 2020.
Education and Expertise
Mark Driscoll studied at the University of Oregon, earning a B.A. in Environmental Studies and Business Administration from 1997 to 2001. He also attended Loyola Academy from 1993 to 1997. His educational background supports his expertise in facilitating change management in demanding environments and improving processes to satisfy clients.
Skills in Team Building and Process Improvement
Mark Driscoll is recognized for his skills in defining, measuring, and continuously improving processes to drive revenue. He is known for building cross-functional teams and developing strong matrix relationships, which contribute to effective collaboration and enhanced operational efficiency.
Early Career at CDW Corporation
Mark Driscoll began his career as an Inside Sales Representative at CDW Corporation, where he worked from 2002 to 2004. This role provided him with foundational experience in sales and customer engagement, setting the stage for his future positions in sales operations and management.