Harsh Shete
About Harsh Shete
Harsh Shete is an Operation Manager for L3 Support at Sterlite Technologies Limited, with a background in software delivery and client interaction. He has worked for notable companies such as Ericsson and Vodafone, and has a strong interest in migration projects and system design.
Current Role at Sterlite Technologies
Harsh Shete currently serves as the Operation Manager for L3 Support at Sterlite Technologies Limited. He has held this position since 2017, contributing to the company's operations in Pune, Maharashtra, India. In this role, he focuses on overseeing support operations and ensuring efficient service delivery.
Previous Experience at Ericsson
Before joining Sterlite Technologies, Harsh Shete worked at Ericsson as a Senior Engineer for Software Delivery. His tenure lasted from 2011 to 2014 in Kista, Stockholm, Sweden. During this time, he was involved in software delivery processes, enhancing his technical and operational skills.
Career Background at Vodafone
Harsh Shete began his career at Vodafone, where he worked as an Executive in the value-added services department from 2006 to 2011. This role was based in Berks, West Berkshire, United Kingdom, and provided him with foundational experience in client interaction and service management.
Education and Qualifications
Harsh Shete studied at Mahatma School in Panvel, where he completed his Bachelor's degree in English from 1995 to 1999. He also studied Hindi at the same institution from 1996 to 1999. His educational background has equipped him with strong communication skills, beneficial for his roles in client interaction and support.
Technical Expertise and Specializations
Harsh Shete specializes in mail configuration and system maintenance, with a strong focus on product implementation. He has a particular interest in migration projects and client/server relational system design, utilizing Linux and various third-party applications to enhance operational efficiency.