Rakesh Bhat
About Rakesh Bhat
Rakesh Bhat serves as the Head of Operations and Customer Delivery for a Tier 1 Operator at Sterlite Technologies Limited, where he has worked since 2017. He has extensive experience in project management and operations across various companies, including Jio and Vensoft, and holds a Bachelor’s degree in Computer Science.
Current Role at Sterlite Technologies
Rakesh Bhat serves as the Head of Operations and Customer Delivery for a Tier 1 Operator at Sterlite Technologies. He has held this position since 2017, overseeing operations and ensuring the delivery of services to major telecommunications clients. His role involves managing complex projects and coordinating with various stakeholders to meet operational goals.
Previous Experience in Project Management
Before his current role, Rakesh Bhat worked as a Project Manager at Sterlite Technologies Limited from 2016 to 2017 in Kuala Lumpur, Malaysia. He also held the position of Project Lead at Vensoft from 2003 to 2010 in Hyderabad, where he led various projects and initiatives. Additionally, he served as a Project Manager at Lumata from 2010 to 2016 in Pune.
Educational Background
Rakesh Bhat earned a Bachelor in Computer Science from Doctor Babasaheb Ambedkar Marathwada University, where he studied from 1998 to 2002. Prior to this, he completed his 10+2 education at Shastri Memorial from 1996 to 1998, focusing on Science.
Expertise in Telecommunications and ITIL Processes
Rakesh Bhat possesses strong expertise in various technologies, including virtualization tools, Microsoft technologies, open source technologies, and databases. He is well-versed in ITIL processes, which encompass change management, incident management, configuration management, and problem management. His experience includes initiating telecom projects such as Service Delivery Platform (SDP) and short code handling for various operators.
Achievements in Quality Management
Rakesh Bhat played a key role in defining processes for ISO 9001:2000 and ISO 9001:2008 certifications. He has a proven track record of delivering high-quality projects and services on schedule and under budget, particularly in a multi-vendor and multicultural team environment.