Jason Burgess
About Jason Burgess
Jason Burgess is the Senior Director of Customer Support at StoneEagle F&I, where he has worked since 2021. He has a strong background in client services and has held leadership positions at several companies, including Cox Automotive Inc. and IHS Markit.
Work at StoneEagle
Jason Burgess has served as the Senior Director of Customer Support at StoneEagle F&I since 2021. In this role, he has focused on enhancing customer support operations within the company. His leadership has contributed to the development of effective strategies that improve client satisfaction and streamline support processes. StoneEagle F&I specializes in providing software solutions for the finance and insurance sectors, and Burgess's extensive experience in customer support has been beneficial in this environment.
Previous Experience at Cox Automotive Inc.
Before joining StoneEagle F&I, Jason Burgess worked at Cox Automotive Inc. as the Director of Client Services from 2019 to 2021. In this position, he was responsible for overseeing client relationships and ensuring high levels of service delivery. His tenure at Cox Automotive allowed him to further develop his skills in managing client services and leading teams in a fast-paced environment.
Career at IHS Markit
Jason Burgess held the position of Head of Client Services at IHS Markit from 2014 to 2019. During this five-year period, he managed client service operations and was instrumental in implementing initiatives that improved client engagement and support. His role at IHS Markit helped him build a strong foundation in client services, which he later applied in his subsequent positions.
Education and Expertise
Jason Burgess studied at the University of North Texas, where he earned a Bachelor of Business Administration (B.B.A.) with a focus on Financial Services from 2006 to 2008. He also attended The University of Texas at Dallas from 2004 to 2006. His educational background has equipped him with the knowledge and skills necessary for his roles in customer support and client services across various organizations.
Background in Financial Services
Jason Burgess began his career with an internship at Ameriprise Financial Services, Inc. in 2008. This experience provided him with early exposure to the financial services industry. Following this, he worked at JPMorgan Chase & Co. as an Operations Manager from 2009 to 2014, where he gained valuable insights into operational management and client interactions in a financial context.