Mariano Circo
About Mariano Circo
Mariano Circo is a Customer Technical Analyst with a background in technical support and customer service. He has worked for various companies, including Paylocity and Early Warning®, and holds a Bachelor's Degree in Marketing from Iowa State University.
Current Role at StoneEagle
Mariano Circo has been employed at StoneEagle F&I as a Customer Technical Analyst since 2019. In this role, he applies his technical expertise to assist customers with various inquiries and issues. His focus on problem-solving ensures that he considers all possible solutions before implementing any changes. This strategic approach enhances customer satisfaction and contributes to the overall efficiency of the technical support team.
Previous Experience in Technical Support
Prior to his current position, Mariano Circo worked at Early Warning® as a Technical Support Analyst from 2017 to 2019. He also held the role of Sr. Implementation Specialist for a brief period in 2019. His experience at Paylocity included serving as a Technical Support Specialist for five months in 2017 and as a Professional Service Representative from 2015 to 2017. These roles provided him with a solid foundation in customer service and technical support.
Education and Expertise
Mariano Circo earned a Bachelor’s Degree in Marketing from Iowa State University, where he studied from 2011 to 2015. His education has equipped him with valuable skills in communication and strategic thinking, which he applies in his professional roles. His academic background supports his analytical approach to problem-solving in technical environments.
Background in Customer Service
Mariano Circo has a background in customer service, having worked as a Customer Service Representative at Aon Hewitt for three months in 2015. This experience has contributed to his ability to effectively address customer needs and enhance their experience with technical products and services.
Personal Interests and Skills
Outside of his professional responsibilities, Mariano Circo has a personal interest in building and troubleshooting personal computer systems. This hobby has fostered his technical skills and attention to detail, which he integrates into his work as a Customer Technical Analyst.