Farah Ahmed
About Farah Ahmed
Farah Ahmed serves as the Director of Customer Experience, Digital Transformation, and Business Intelligence at StorageVault, where she has worked since 2019. With over 20 years of experience, she specializes in enhancing employee and customer experiences and is dedicated to mentoring professionals in her field.
Work at StorageVault
Farah Ahmed serves as the Director of Customer Experience, Digital Transformation, and Business Intelligence at StorageVault. She has held this position since 2019, contributing to the company's strategic initiatives in Ottawa, Canada. In her role, she focuses on enhancing customer interactions and optimizing digital processes to improve overall service delivery. Her responsibilities include overseeing projects that aim to elevate employee and customer experiences, as well as driving customer loyalty through effective management practices.
Education and Expertise
Farah Ahmed earned a Bachelor of Business Administration (B.B.A.) from the University of Ottawa. Her academic background in Business Administration and Management has equipped her with the skills necessary for her extensive career in customer experience and digital transformation. With over 20 years of experience, she specializes in implementing strategies that enhance employee and customer experiences, sales, and customer loyalty.
Background
With a career spanning over two decades, Farah Ahmed has developed a strong foundation in transforming people, processes, and technology within organizations. Her approach is characterized by a dynamic and highly motivated management style. Farah is dedicated to mentoring and coaching professionals in the industry, sharing her knowledge and experience to foster growth and development among her peers.
Achievements
Farah Ahmed has been recognized as an award-winning professional in her field, highlighting her contributions to customer experience and digital transformation. Her expertise in improving employee and customer experiences has positioned her as a leader in her industry. Through her work, she has made significant impacts on sales and customer loyalty initiatives, demonstrating her commitment to excellence in customer service.