Utsav Rawal
About Utsav Rawal
Utsav Rawal is a Real Time Analyst with extensive knowledge of Business KPIs and Business Transaction Processes. He has worked in various roles in customer service and analytics since 2014, currently employed at StorageVault in Barrie, Ontario.
Work at StorageVault
Utsav Rawal has been employed at StorageVault as a Real Time Analyst since 2018. In this role, he utilizes his expertise in business KPIs and Business Transaction Processes (BTPs) to monitor and analyze real-time data. His responsibilities include managing multiple Lines of Business (LOBs) and ensuring operational efficiency. His tenure at StorageVault has lasted for six years, during which he has contributed to the company's analytical capabilities.
Previous Experience at Transcom
Prior to his current position, Utsav Rawal worked at Transcom in various roles. He served as a Customer Service Representative from 2015 to 2016 for one year, where he gained experience in customer interactions. He then transitioned to a Supervisor role for a brief period of two months in 2016. Following this, he worked as a Real Time Analyst at Transcom from 2016 to 2018 for two years, where he further developed his analytical skills.
Education and Expertise
Utsav Rawal has a solid educational background in computer science and business. He studied at Georgian College, completing a Post Graduate Program in Computer and Network System Securities from 2014 to 2015, and also achieved a Business Fundamentals certificate from 2015 to 2016. He holds a Bachelor of Computer Application (B.C.A.) from CPICA, where he studied ASP.net from 2008 to 2010, and a Master of Computer Applications (M.C.A.) from Gujarat Technological University, specializing in Software Development in Java from 2011 to 2013.
Background in Android Development
Utsav Rawal began his career in the tech industry as an Android Trainee at IndiaNIC Infotech Ltd in 2014, where he worked for five months. This early experience provided him with foundational skills in mobile application development, which complement his later roles in analytics and backend programming.
Technical Skills
Utsav Rawal possesses expertise in backend programming, particularly in report generation. His technical skills are enhanced by his educational background and practical experience, allowing him to effectively analyze data and support business operations across various lines of business.