Michael Rokos
About Michael Rokos
Michael Rokos serves as the Director of Customer Success at Stradigi AI, where he has worked since 2021. He has over a decade of experience in customer success roles at the company and holds a diverse educational background in management, marketing, and screenwriting.
Work at Stradigi AI
Michael Rokos has been serving as the Director of Customer Success at Stradigi AI since 2021. In this role, he leads a team of Customer Success Managers, focusing on exceeding customer goals. His tenure at Stradigi AI spans over a decade, during which he has held various positions, including Account Director and Senior Account Director, Customer Success. His extensive experience in digital transformation and Artificial Intelligence implementation has contributed to the company's growth and customer satisfaction.
Education and Expertise
Michael Rokos possesses a diverse educational background. He completed a Bachelor of Commerce in Marketing at Concordia University from 2010 to 2015. He also studied at Université du Québec à Montréal, where he earned a Certificate in Screenwriting from 2008 to 2009. In addition, he completed a Certificate in Management Essentials from Harvard Business School Online in 2020. This combination of studies in management, marketing, and screenwriting enhances his expertise in customer success and business strategy.
Background
Michael Rokos has a solid professional background with over ten years of experience in customer success roles at Stradigi AI. He initially joined the company in 2011 as an Account Director and progressed to Senior Account Director, Customer Success, before becoming the Director of Customer Success. His career reflects a commitment to the field and a deep understanding of customer needs and business operations.
Achievements
Throughout his career at Stradigi AI, Michael Rokos has demonstrated a long-term commitment to customer success. He has played a pivotal role in leading teams and implementing strategies that enhance customer experiences. His extensive experience in digital transformation and Artificial Intelligence has positioned him as a key player in driving customer satisfaction and achieving business objectives.