Susan Yang
About Susan Yang
Susan Yang is an Operation Analyst with experience in diverse roles across various educational institutions and organizations. She has a strong background in managing cross-functional teams and holds degrees in English and Organizational Management.
Work at StraighterLine
Susan Yang has been employed as an Operation Analyst at StraighterLine since 2022. In this role, she contributes to the operational efficiency of the organization, utilizing her analytical skills to improve processes and support team objectives. Her current position builds upon her previous experiences in the education and financial services sectors.
Previous Experience at Zovio
Prior to her role at StraighterLine, Susan worked at Zovio as a ZES Document Review Coordinator II from 2018 to 2022. During her four years at Zovio, she was responsible for reviewing and managing documents, ensuring compliance and accuracy in operations. This experience provided her with a solid foundation in operational analysis.
Background in Education and Financial Services
Susan's career includes significant experience in both education and financial services. She served as a Financial Service Advisor at Bridgepoint Education from 2016 to 2018, where she provided financial guidance to students. Earlier, she worked as an English as a Second Language Instructor at Embassy CES from 2013 to 2014, enhancing her skills in communication and cultural adaptation.
Education and Expertise
Susan holds a Bachelor's degree in English from the University of California, Riverside, which she completed from 2008 to 2012. She furthered her education by obtaining a Master's degree in Organizational Management from Ashford University in 2018. Additionally, she studied Korean Culture and History at Yonsei University, enriching her understanding of diverse cultural contexts.
Skills and Competencies
Susan Yang possesses strong diplomatic skills, which enable her to effectively manage cross-functional teams. Her ability to adapt to diverse cultural environments enhances her collaboration with international teams. She combines creativity with organizational skills to develop innovative solutions for operational challenges.