Michael Abeledo
About Michael Abeledo
Michael Abeledo is a QA Specialist based in Barcelona, Catalonia, Spain, with a background in customer care and staff planning. He has worked for various companies, including Iberia and Newco Airport Services, and studied at Universitat Oberta de Catalunya.
Current Role at Strands
Michael Abeledo has been employed as a QA Specialist at Strands since 2017. In this role, he is responsible for ensuring the quality and reliability of the company's products and services. His work involves testing software, identifying defects, and collaborating with development teams to enhance product performance. His experience in quality assurance contributes to the overall efficiency and effectiveness of Strands' offerings.
Previous Experience at Iberia
Prior to joining Strands, Michael Abeledo worked at Iberia from 2004 to 2006 as a Customer Care representative. During his two years in this position, he was based in Barcelona, Catalonia, Spain. His role involved assisting customers with inquiries and providing support, which helped him develop strong communication and problem-solving skills.
Experience at Newco Airport Services S.A.
Michael Abeledo served as a Staff Planning Supervisor in Customer Care at Newco Airport Services S.A. from 2005 to 2012. Over the course of seven years, he managed staff planning and ensured that customer care operations ran smoothly. This role allowed him to gain extensive experience in customer service management and operational efficiency.
Education at Universitat Oberta de Catalunya
Michael Abeledo pursued his education at Universitat Oberta de Catalunya from 2010 to 2015. He completed a five-year program that equipped him with knowledge and skills relevant to his career. His academic background supports his professional roles in customer care and quality assurance.