Jessica Knight
About Jessica Knight
Jessica Knight is an experienced manager currently working at Strata Decision Technology in Chicago, where she has served since 2018. She has a diverse background in client alignment, account management, and behavior analysis, with previous roles at Netsmart Technologies and Streamline Healthcare Solutions.
Current Role at Strata Decision Technology
Jessica Knight serves as the Experience Manager at Strata Decision Technology, a position she has held since 2018. In this role, she focuses on enhancing client experiences and ensuring satisfaction with the company's services. Based in Chicago, she leverages her extensive background in client management and healthcare technology to drive improvements and foster strong relationships with clients.
Previous Experience at Netsmart Technologies
Prior to her current role, Jessica worked at Netsmart Technologies as a Client Alignment Executive from 2011 to 2016. During her five years there, she specialized in selling and supporting electronic health record software and related services. Her performance earned her a place in Netsmart’s Masters Club, recognizing her as part of the top 1% of the company.
Career Background in Healthcare and Education
Jessica has a diverse career background that includes roles in both healthcare and education. She worked as an Account Manager at Streamline Healthcare Solutions, LLC from 2016 to 2018, and prior to that, she held multiple positions at Aspire Chicago, including Behavior Analyst and Manager of Aspire CoffeeWorks. Her early career included a role as an Assistant Teacher at Little Friends, Inc. from 2005 to 2007.
Educational Qualifications
Jessica earned her Bachelor’s Degree in Communications and Human Services from Arizona State University, where she studied from 2000 to 2004. Her academic achievements included recognition as the Most Improved College Council and Most Outstanding Leader by the ASASU, reflecting her leadership capabilities during her time as President of the College of Public Programs College Council.
Media Features and Recognition
Jessica has been featured in various media outlets, including WGN News and the TODAY show, highlighting her professional accomplishments. Additionally, she has been recognized in publications such as The Daily Harold and Neighbors Magazine, which showcase her contributions to the organizations she has been involved with throughout her career.