Alec Phea
About Alec Phea
Alec Phea is a Service Desk Analyst at Strategic Data Systems, where he has worked since 2020. He also serves as Cyber Surety in the Air National Guard and has a background in quality assurance and technical support.
Work at Strategic Data Systems
Alec Phea has been employed as a Service Desk Analyst at Strategic Data Systems since 2020. In this role, he is responsible for providing technical support and assistance to users, ensuring smooth operations of IT services. His work involves extending administrative rights to end-user devices across multiple military installations, bases, posts, and stations. He has been integral in managing command servers for various services, including Print, DHCP, DNS, and File Share.
Experience at Air National Guard
Alec Phea has served in the Air National Guard as a Cyber Surety since 2018. His responsibilities include safeguarding information systems and ensuring the security of cyber operations. This role has allowed him to develop skills in cybersecurity and risk management, contributing to the protection of military data and infrastructure.
Previous Employment History
Prior to his current roles, Alec Phea worked at Electronic Arts (EA) as a Quality Assurance Tester from 2017 to 2018. He also served as a Service Desk Technician at Sparkhound for six months in 2018 to 2019. Earlier in his career, he was a Student Worker at Louisiana State University from 2015 to 2016, gaining foundational experience in a professional environment.
Education and Expertise
Alec Phea studied at Louisiana State University from 2012 to 2016, where he acquired knowledge and skills relevant to his current roles in IT and cybersecurity. His education has provided him with a solid foundation in technology, enabling him to effectively troubleshoot software issues and provide remote assistance to end-users.
Technical Skills and Responsibilities
Alec Phea possesses expertise in providing Tier 2 and 3 services support. He manages command servers and is skilled in configuring and managing essential services such as Print, DHCP, DNS, and File Share. His experience includes troubleshooting software issues and providing remote assistance, which are critical components of his roles in both Strategic Data Systems and the Air National Guard.