Charles Krueger
About Charles Krueger
Charles Krueger is a Senior Service Desk Analyst at Strategic Data Systems in San Diego, where he has worked since 2013. He has a background in IT operations from his service as an Information Senior Systems Operator Analyst in the United States Marine Corps and holds a BS in Microsoft Network Management with an emphasis on Security.
Work at Strategic Data Systems
Charles Krueger has been employed at Strategic Data Systems in San Diego since 2013, where he holds the position of Senior Service Desk Analyst. Over his 11 years in this role, he has developed expertise in IT support and service management. His responsibilities include providing technical assistance, troubleshooting issues, and ensuring the smooth operation of IT services for clients in the Kansas City, Missouri area.
Military Experience in IT Operations
Prior to his current role, Charles served as an Information Senior Systems Operator Analyst in the United States Marine Corps. This experience provided him with a strong foundation in IT operations and military protocols, enhancing his skills in managing and supporting complex systems under demanding conditions.
Education and Expertise
Charles studied at National American University from 2000 to 2008, where he focused on IT Network Security. He earned a Bachelor of Science degree in Microsoft Network Management with an emphasis on Security. This educational background has equipped him with a comprehensive understanding of network management and security practices.
Technical Skills and Knowledge
Charles possesses a broad understanding of computer software and hardware. His skills include installation, configuration, management, troubleshooting, and support of IT systems. He has detailed knowledge of security tools, technologies, and best practices, which enables him to develop innovative solutions aimed at increasing reliability and improving productivity.