Jacob Wright
About Jacob Wright
Jacob Wright is a Help Desk Analyst at Strategic Data Systems, where he provides Tier I support and manages user accounts. He has a background in computer science and networking, along with experience in the U.S. Army Reserve and previous roles in security and signal operations.
Work at Strategic Data Systems
Jacob Wright currently serves as a Help Desk Analyst at Strategic Data Systems, a position he has held since 2021. In this role, he provides Tier I Help Desk Support, utilizing administrative privileges to manage user accounts and troubleshoot various technical issues. His responsibilities include ensuring efficient operation of IT services and assisting users with their technical needs in the Kansas City, Missouri area.
Background in Military Service
Jacob Wright has a significant background in military service, currently holding the position of Battalion S-6 Officer in Charge (OIC) in the U.S. Army Reserve since 2019. In this role, he manages a team of five soldiers to provide help desk support for a battalion of 112 users. Prior to this, he served as a Signal Platoon Leader in the U.S. Army from 2015 to 2019, overseeing 15 soldiers and providing essential computer networking capabilities.
Education and Expertise
Jacob Wright has a solid educational foundation in computer science and networking technologies. He earned a Bachelor of Science in Computer Science from the University of Central Missouri, studying from 2012 to 2015. He furthered his education at Ozarks Technical Community College, where he achieved an Applied Associate of Science in Networking Technologies from 2019 to 2022. Additionally, he completed an Associate of Science at Wentworth Military Academy and College from 2010 to 2012.
Previous Experience at Brosnan Risk Consultants
Before his current roles, Jacob Wright worked as a Security Officer at Brosnan Risk Consultants for four months in 2019. This position was based in the Springfield, Missouri area and contributed to his experience in security and risk management.
Leadership in Military Operations
During his tenure as a Signal Platoon Leader in the U.S. Army, Jacob Wright demonstrated leadership by overseeing a team of soldiers. He was responsible for providing computer networking capabilities for the Brigade Headquarters Company, ensuring effective communication and operational support within the brigade.