Sylvester L. Peoples, Sr.
About Sylvester L. Peoples, Sr.
Sylvester L. Peoples, Sr. is a Human Resources Administrative Specialist and Customer Service Representative with extensive experience in military and security roles. He currently serves as a First Lieutenant in the US Army and has expertise in military benefits and data management.
Current Role at Strategic Data Systems
Sylvester L. Peoples, Sr. has been employed at Strategic Data Systems since 2019. In his role as a Human Resources Administrative Specialist and Customer Service Representative, he focuses on providing effective customer service and engagement for various stakeholders, including Sailors, recruits, Navy families, reservists, retirees, and veterans. He develops strategies to assist clients and ensures high levels of service delivery.
Military Experience with the US Army
Since 2015, Sylvester L. Peoples, Sr. has served as a Military Police Officer (31-A) in the US Army, holding the rank of First Lieutenant. His military experience spans nine years and is based in Millington, Tennessee. In this capacity, he has gained expertise in military benefits and entitlements, supporting the My Navy Career and Contact Center.
Previous Employment History
Prior to his current positions, Sylvester L. Peoples, Sr. worked in various roles. He served as a Site Security Supervisor at G4S from 2018 to 2019 in Memphis, Tennessee. He also worked as a Debt Collector at Portfolio Recovery Associates, LLC from 2017 to 2018 and as an Unarmed Security Officer at Allied Universal from 2015 to 2017, both in Memphis.
Educational Background
Sylvester L. Peoples, Sr. studied at Lincoln University of Missouri, where he earned a Bachelor of Liberal Studies. His academic focus included Criminal Justice and Military Science, providing him with a solid foundation for his roles in human resources and military service.
Data Analysis and Presentation Skills
In his current and previous roles, Sylvester L. Peoples, Sr. has developed skills in data analysis and presentation. He analyzes large datasets, creating spreadsheets to manipulate data for supporting conclusions or recommendations. He also prepares and delivers presentations and briefings to update managers on various initiatives and case statuses.