Travis Hattaway
About Travis Hattaway
Travis Hattaway is a Business Intelligence Analyst at Strategic Data Systems in Kansas City, Missouri, with a background in quality assurance and data analysis. He has extensive experience in technology, having started his career as a service desk analyst for the United States Marine Corps and currently serving as an Army Reserve Career Counselor.
Current Role as Business Intelligence Analyst
Travis Hattaway has been serving as a Business Intelligence Analyst at Strategic Data Systems since 2020. In this role, he focuses on data analysis and reporting, utilizing various tools to monitor performance and analyze trends. His work aims to improve efficiencies within the Enterprise Service Desk, contributing to the overall effectiveness of the organization.
Previous Experience at Strategic Data Systems
Before his current position, Travis worked at Strategic Data Systems as a Quality Assurance Analyst from 2016 to 2017. During this year-long tenure in Kansas City, Missouri, he was responsible for ensuring the quality of software products and services, which laid the groundwork for his transition into reporting and analytics.
Educational Background in IT
Travis Hattaway studied at Centriq Training, where he completed the IT Administrator Program from 2014 to 2015. He also pursued a .NET Developer program from 2012 to 2013. This formal education provided him with a strong foundation in technology and programming, which he has applied throughout his career.
Career Beginnings in Technology
Travis began his career in technology as a service desk analyst supporting the United States Marine Corps in April 2015. This role involved providing technical support and assistance, which helped him develop essential skills in customer service and technical troubleshooting.
Military Service and Current Role in the Army Reserve
Travis has been serving in the United States Army Reserve since 2005, currently holding the position of Army Reserve Career Counselor. His military service spans 19 years and is based in Independence, Missouri. In this capacity, he provides guidance and support to service members regarding their career paths and opportunities.