Pankini Shah
About Pankini Shah
Pankini Shah is an HR Manager with expertise in driving Six Sigma projects and enhancing revenue through strategic HR initiatives. She has a diverse background in various roles within the telecommunications sector, contributing to operational excellence and customer satisfaction.
Current Role at Streebo
Pankini Shah serves as the HR Manager at Streebo, a position she has held since 2019. In this role, she focuses on driving strategic HR initiatives that enhance revenue and improve customer-centric approaches. Her responsibilities include overseeing HR functions and implementing processes that contribute to operational excellence within the organization.
Previous Work Experience
Pankini Shah has a diverse work history in the telecommunications and technology sectors. She worked at MTS - Sistema Shyam Teleservices Ltd in various roles, including Lead and Manager, from 2010 to 2016. She also held the position of Head of Operation Excellence at Sterlite Tech - Elitecore from 2016 to 2018. Prior to her current role, she was a Project Manager at Streebo Solutions Private Limited for six months in 2018.
Education and Expertise
Pankini Shah holds a Bachelor of Commerce (B.Com.) degree in Accounting and Computer Science from H.A.C.C, where she studied from 2001 to 2004. She also completed her High School education in Commerce at Amrit Jyoti from 1999 to 2001. Her expertise includes driving Six Sigma projects focused on process improvement and quality management, as well as customer life cycle management.
Skills in Project Management
Pankini Shah has a strong background in planning and project management, which has contributed to her success in enhancing team performance and achieving organizational goals. Her experience in various managerial roles has equipped her with the skills necessary to implement effective strategies that improve operational processes and customer satisfaction.
Focus on Customer Satisfaction
Pankini Shah specializes in customer life cycle management, aiming to enhance customer satisfaction and retention. Her strategic HR initiatives are designed to align with customer-centric approaches, ensuring that the organizations she works for maintain a strong focus on the needs and experiences of their customers.