Josie Carioti
About Josie Carioti
Josie Carioti is an Account Manager at Streem, specializing in media monitoring solutions and client relationship management. She holds a Bachelor of Communication from Western Sydney University and has previous experience in public relations and tutoring.
Work at Streem
Josie Carioti has served as an Account Manager at Streem since 2020. In this role, she manages media monitoring platforms for both government and corporate clients. She tailors services through keyword and Boolean searches to meet client needs. Josie collects and presents customer feedback to internal teams, contributing to the enhancement of the Streem media monitoring platform. Her focus is on building and maintaining client relationships through email and live chat, specifically in the area of media monitoring solutions.
Education and Expertise
Josie Carioti studied at Western Sydney University, where she earned a Bachelor of Communication with a focus on Public Relations, Advertising, and Applied Communication. She was recognized as a Dean's Scholar during her studies, which spanned from 2017 to 2020. This educational background provides her with a strong foundation in communication strategies and client engagement, which she applies in her current role at Streem.
Background
Before joining Streem, Josie Carioti gained experience in various roles that contributed to her professional development. She worked as a Bar Attendant at ALH Group from 2018 to 2020, where she developed customer service skills. Additionally, she served as a Public Relations Intern at UMM for three months in 2018, where she gained insights into public relations practices. Josie also worked as a Tutor at Alchemy Tuition from 2017 to 2020, further enhancing her communication abilities.
Skills and Tools Utilized
In her role as Account Manager, Josie Carioti utilizes various SaaS tools, including Monday.com, to track and analyze customer engagement data. Her expertise in these tools allows her to effectively manage client relationships and monitor media engagement. This skill set is essential for tailoring services to meet the specific needs of her clients in the media monitoring sector.