Joshua Gleason
About Joshua Gleason
Joshua Gleason is a Help Desk Technician at StrongMind, where he has worked since 2021. He has a diverse background in management and culinary roles, having worked for various companies including Darden and Buca di Beppo, and holds degrees in Technology Management and Networking System Administration.
Work at StrongMind
Joshua Gleason has been employed at StrongMind as a Help Desk Technician since 2021. In this role, he provides technical support and assistance to users, ensuring that their issues are resolved efficiently. His experience in customer service and technical support contributes to his effectiveness in this position.
Previous Experience in Hospitality Management
Prior to his current role, Joshua Gleason worked in various managerial positions within the hospitality industry. He served as General Manager, Culinary Manager, Hospitality Manager, and Service Manager at Darden from 1994 to 2006. He also held roles as General Manager, Chef Partner, and Assistant GM at Buca di Beppo from 2009 to 2016. Additionally, he was a General Manager and Assistant GM at Logan's Roadhouse from 2006 to 2009. His extensive experience spans multiple locations across Arizona, California, Colorado, and Massachusetts.
Education and Expertise
Joshua Gleason holds a Bachelor’s degree in Technology Management from Northern Arizona University, which he completed in 2019. He also earned an Associate of Arts and Sciences (AAS) in Networking System Administration from Maricopa Community Colleges from 2017 to 2018. His educational background is complemented by studies at Cisco Networking Academy, enhancing his technical skills.
Career Timeline
Joshua Gleason's career spans over two decades, with significant roles in both hospitality management and technical support. He began his career at Darden, where he worked for 12 years, followed by 7 years at Buca di Beppo, and 3 years at Logan's Roadhouse. Since 2021, he has transitioned to a technical role at StrongMind, reflecting a shift in his career focus.