Gerald Mc Gilway
About Gerald Mc Gilway
Gerald Mc Gilway is a Service Desk Manager at Spencer Stuart, where he has worked since 2018. He previously held positions as a Senior Service Desk Analyst and Core Infrastructure Tech Engineer at the same company from 2007 to 2018.
Work at Stuart
Gerald Mc Gilway has been employed at Spencer Stuart since 2007, progressing through various roles over the years. He began as a Senior Service Desk Analyst, where he worked for six years until 2013. Following this position, he served as a Core Infrastructure Tech Engineer for the EMEA region from 2013 to 2018. In 2018, he transitioned to the role of Service Desk Manager, a position he has held for six years. His tenure at Spencer Stuart reflects a commitment to the organization's IT support and infrastructure.
Education and Expertise
While specific educational details are not provided, Gerald Mc Gilway's career trajectory indicates expertise in IT support and infrastructure management. His roles at Spencer Stuart demonstrate a strong foundation in service desk operations and technical engineering, particularly within the EMEA region. His experience spans over a decade in various capacities, showcasing his ability to manage and enhance IT service delivery.
Background
Gerald Mc Gilway has spent the majority of his professional career at Spencer Stuart, based in London, United Kingdom. His journey within the company began in 2007, and he has held multiple positions that highlight his growth and adaptability in the field of IT support. His background in service desk management and technical engineering positions him as a knowledgeable professional in the industry.
Achievements
Throughout his career at Spencer Stuart, Gerald Mc Gilway has contributed to the development and management of IT services. His progression from Senior Service Desk Analyst to Service Desk Manager illustrates his capability in handling increasing responsibilities. His achievements include enhancing service desk operations and supporting the core infrastructure for the EMEA region, although specific accomplishments are not detailed.