Kelly Horton
About Kelly Horton
Kelly Horton serves as a Configuration Management / Change Administrator at Spencer Stuart, where she has worked since 2014. With a background in Microcomputer/Network Management, she is responsible for monitoring the crisis mobile database and managing change requests within the Systems group.
Work at Spencer Stuart
Kelly Horton has been employed at Spencer Stuart since 2014, serving as a Configuration Management / Change Administrator. In this role, Horton is responsible for monitoring the crisis mobile database and overseeing change requests for the Systems group. This position requires consistent follow-up with both request submitters and approvers to ensure efficient operations. With nearly a decade of experience at Spencer Stuart, Horton plays a crucial role in maintaining the integrity of the Configuration Management Database (CMDB) data on a daily basis.
Previous Experience in IT
Before her current role, Kelly Horton worked at Spencer Stuart as a Service Desk Technician / Telecommunications Analyst from 2000 to 2014. This 14-year tenure provided her with extensive experience in IT support and telecommunications. Additionally, Horton briefly worked as an Internet Database Administrator at JC Whitney for five months in 1999. This diverse background in IT roles has contributed to her expertise in configuration management and change administration.
Education and Expertise
Kelly Horton studied at Davenport College, where she focused on Microcomputer/Network Management. She earned an Associate of Science (A.S.) degree from 1996 to 1999. This educational background has equipped her with foundational knowledge and skills in network management, which are essential for her current role in configuration management.
Role in Change Management
In her capacity as a Configuration Management / Change Administrator, Kelly Horton frequently monitors change requests and ensures the accuracy of data within the CMDB. This role involves daily verification processes to maintain data integrity, which is critical for effective change management within the organization. Her responsibilities include liaising with stakeholders to facilitate smooth change processes.