Melissa Thomas
About Melissa Thomas
Melissa Thomas serves as the Senior Director of Campus Relations at Study Edge, where she has worked since 2017. With a diverse background in education and instructional design, she has held various roles at institutions such as the College of Charleston and the University of Texas at Austin.
Current Role at Study Edge
Melissa Thomas serves as the Senior Director of Campus Relations at Study Edge, a position she has held since 2017. In this role, she provides on-the-ground support to customers through various methods, including an Implementation and Training Guide, monthly group Zoom meetings, and a private LinkedIn group. She consults with learning center administrators to customize StudyEdge products, such as GoBoard and Tutor Matching Service, to meet specific needs. Under her leadership, a division at Study Edge achieved a 400% increase in contracts in 2020 compared to the previous year.
Education and Academic Background
Melissa Thomas has a diverse educational background. She studied Sociology at Tulsa Community College from 1999 to 2000. She later attended The University of Texas at Austin, where she earned a Doctor of Law (J.D.) degree from 2003 to 2005, and pursued Ed.D. work in Developmental/Remedial Education at Grambling State University in 2007. Additionally, she obtained a Bachelor of Arts in Communication; Speech from The University of Texas at San Antonio, studying from 1997 to 2003.
Previous Work Experience
Melissa Thomas has extensive experience in higher education and instructional design. She worked at the College of Charleston as the Director of the Center for Student Learning from 2012 to 2016. Prior to that, she held various positions at The University of Texas at San Antonio, including Assistant Director and Program Coordinator for Graduate Student Learning Assistance. She also served as an Instructional Designer and Lecturer at The University of Texas at Austin. Additionally, she worked as an Online Course Author at Epigeum and as an Adjunct Professor at the College of Charleston.
Professional Contributions and Publications
Melissa Thomas actively publishes articles and presents on topics related to online education. Her work focuses on trends in online learning, creating communities of change, and best practices for online education. She utilizes her expertise to contribute to the field through various platforms, sharing insights and strategies that enhance the learning experience in digital environments.
Skills and Technology Utilization
In her professional role, Melissa Thomas employs a range of applications to lead product development and maintain technology operations. She utilizes tools such as Salesforce, Trello, Miro, Soapbox, and GSuite. Her proficiency in these applications supports her efforts in enhancing customer relations and optimizing the functionality of StudyEdge products.