Garrett Lund
About Garrett Lund
Garrett Lund is an Enterprise Customer Success Manager at Submittable, with a diverse background in customer account management and logistics. He has held various roles in the outdoor and beverage industries, and he holds a Bachelor of Science degree from Colorado College.
Current Role at Submittable
Garrett Lund serves as the Enterprise Customer Success Manager at Submittable, a position he has held since 2022. In this role, he focuses on ensuring that enterprise clients achieve their desired outcomes while using Submittable's platform. His responsibilities include managing client relationships, providing support, and facilitating the onboarding process for new customers.
Previous Experience in Customer Success
Before joining Submittable, Garrett Lund worked at Convoy Inc as an Enterprise Account Manager II from 2019 to 2021. His role involved managing key accounts and driving customer satisfaction. Additionally, he held the position of Account Manager at K2 Sports from 2016 to 2018, where he was responsible for client engagement and account management.
Background in Outdoor and Hospitality Industries
Garrett Lund has a diverse background in the outdoor and hospitality industries. He worked as a Trip Logistics Assistant at Alpine Ascents International in 2016, where he assisted in planning and coordinating trips. Prior to that, he served as a Mountain Guide for the same organization from 2012 to 2013, leading outdoor expeditions. His experience also includes working as a Wine and Spirits Associate at Telluride Bottle Works from 2012 to 2014.
Education and Academic Focus
Garrett Lund earned a Bachelor of Science degree from Colorado College, where he studied Environmental Policy and Latin American Studies from 2008 to 2012. His academic background provides him with a strong foundation in environmental issues and policy-making, which may inform his professional endeavors.
Early Career Experience
Garrett Lund began his career in Telluride, Colorado, where he worked as Production Staff at Wagner Custom Skis and Snowboards for 10 months in 2014. This early experience in production contributed to his understanding of the outdoor sports industry. He also gained valuable skills in logistics and operations during his time at Alpine Ascents International.