Shawn Smith
About Shawn Smith
Shawn Smith is a Senior Manager of Marketing Operations with over 15 years of experience in qualitative analysis and consulting. He specializes in marketing and sales automation tools and provides critical insights to executive teams to support decision-making processes.
Current Role at Submittable
Shawn Smith serves as the Senior Manager of Marketing Operations at Submittable, a position he has held since 2022. In this role, he provides essential business and customer insights to the executive team, aiding in the decision-making process. He focuses on monitoring, analyzing, and reporting on the full cycle of marketing, sales, and retention pipelines. His expertise in marketing and sales automation tools enhances operational efficiency within the organization.
Previous Experience at Moz
Prior to his current role, Shawn Smith worked at Moz, where he held two positions: Sales Operations & Analytics Manager from 2017 to 2020 and Manager of Marketing Operations and Analytics from 2020 to 2022. During his time at Moz, he specialized in elucidating key performance indicators (KPIs) and enlightening stakeholders across the organization. His work contributed to the optimization of marketing operations and analytics.
Professional Background
Shawn Smith has over 15 years of experience in qualitative analysis and consulting. His career includes significant roles such as Vice President of Due Diligence at Walton Group of Companies from 2014 to 2015 and Director of Risk Assessment at FactRight, LLC from 2011 to 2012. He also served as a Captain in the United States Air Force from 1997 to 2001. This diverse background has equipped him with sound business judgment and operational expertise.
Education and Qualifications
Shawn Smith earned a Bachelor of Arts degree in History from the University of Washington, where he studied from 1993 to 1997. His educational background provides a foundation for his analytical skills and understanding of business operations, which he has applied throughout his career in various managerial roles.
Expertise in Marketing Automation Tools
Shawn Smith is an expert in utilizing marketing and sales automation tools, including Salesforce, Hubspot, Outreach, Gong, and Google Analytics. His proficiency in these tools allows him to lead operations teams effectively and improve productivity by identifying and implementing operational efficiencies across the organization.