Gms T Teela Gleason
About Gms T Teela Gleason
Teela Gleason serves as the Senior Vice President of Global Client Services at Suddath Relocation Systems, where she has worked since 2016. With over 20 years of experience in client services and corporate relocation, she focuses on developing customized programs and strengthening client relationships.
Current Role at The Suddath Companies
Gms T Teela Gleason serves as Vice President Client Services at The Suddath Companies, a position she has held since 2012. In this role, she focuses on enhancing client relationships and ensuring the delivery of high-quality services to a diverse global client base. Her responsibilities include overseeing client support services and implementing strategies that align with client needs.
Previous Experience at Suddath Relocation Systems
Gms T Teela Gleason has extensive experience at Suddath Relocation Systems, where she worked from 1994 to 2006 and again from 2008 to 2012. Her roles included Customer Service Manager, National Account Sales Representative, Director of Client Relations, and Senior Director of Client Relations. This tenure provided her with a deep understanding of client needs and operational efficiencies in the relocation industry.
Expertise in Client Services and Operations
Gms T Teela Gleason specializes in international operations and pricing within the household moving services sector. She has developed customized programs aimed at improving corporate relocation processes, focusing on benchmarking and best practices. Her expertise also includes Service Level Agreement (SLA) measurement and reporting, which are essential for client support services.
Educational Background
Gms T Teela Gleason completed her secondary education at Edward H White High School. This foundational education has contributed to her professional development and career in client services within the relocation industry.
Focus on Client Relationship Management
In her various roles, Gms T Teela Gleason has concentrated on building and strengthening relationships with clients. She emphasizes understanding the individual needs of a global client base, which is critical for delivering tailored services and ensuring client satisfaction.