Jonelle Pope
About Jonelle Pope
Jonelle Pope is an Information Technology Manager and Network Engineer with extensive experience in network engineering and customer service. She has served in the US Army and currently works at The Suddath Companies in Jacksonville, Florida.
Work at Suddath
Jonelle Pope has been employed at The Suddath Companies as an Information Technology Manager and Network Engineer since 2014. In this role, she manages network engineering tasks for a diverse range of domestic and international service companies. Her responsibilities include overseeing IT operations, ensuring network reliability, and implementing technology solutions that enhance organizational efficiency.
Previous Experience in the US Army
Jonelle Pope served in the US Army from 2007 to 2014, where she held two key positions. Initially, she worked as a Helpdesk and Customer Service Representative for five years, providing technical support and customer service in Arlington, Virginia. Following this role, she served as a Signal Support Systems Specialist for two years, further developing her technical skills and expertise in communication systems.
Education and Expertise
Jonelle Pope has pursued her education at Florida State College since 2006, where she studied and obtained an Associate's degree from 2012 to 2014. Additionally, she attended Sarasota Military Academy from 2002 to 2006, completing her high school education. Her academic background supports her technical roles, providing a foundation in information technology and network engineering.
Skills and Security Clearance
Jonelle Pope possesses strong customer service skills, which are essential for managing IT-related tasks and ensuring client satisfaction. She has excelled in team-driven environments, demonstrating collaboration and leadership abilities. Additionally, she obtained a Secret security clearance through her military service, reflecting a high level of trust and responsibility in her professional conduct.