Ellen Nelson
About Ellen Nelson
Ellen Nelson is a Billing Manager at Sugarwish, where she has worked since 2019. She has a diverse background in education, sales, and logistics, with experience in nonprofit organizations and a focus on corporate social responsibility.
Current Role at Sugarwish
Ellen Nelson serves as the Billing Manager at Sugarwish, a position she has held since 2019. In this role, she manages billing operations for the company, which operates a unique digital-to-physical delivery model. Her responsibilities include ensuring accurate billing processes and maintaining a seamless gifting experience for corporate clients and recipients. Ellen's leadership skills contribute to the efficiency of the billing department as the company continues to grow.
Previous Experience in Planning and Logistics
Before joining Sugarwish, Ellen worked as the Planning and Logistics Manager at Night Flyer Inc. from 2014 to 2015 in the Greater Denver Area. In this role, she was responsible for overseeing logistics operations, which involved coordinating various aspects of planning to ensure smooth operational flow. This experience provided her with valuable insights into operational management.
Education and Expertise
Ellen holds a Master of Arts in Educational Psychology, which she earned from the University of Colorado at Denver between 2013 and 2015. She also obtained a Bachelor of Arts degree in Communications and German from the University of Denver, where she studied from 2008 to 2012. Her educational background supports her expertise in managing billing operations and enhances her administrative and communication skills.
Background in Education and Customer Service
Ellen's career began in education, where she worked as an Elementary School Teacher at Denver Public Schools from 2013 to 2014. This experience in teaching has equipped her with strong communication skills and a customer service orientation. Additionally, she worked as a Sales and Marketing Representative at UrbanSitter from 2012 to 2014, further developing her skills in customer service and marketing.
Leadership and Corporate Social Responsibility
Ellen possesses a strong background in leadership, which enhances her effectiveness as a Billing Manager at Sugarwish. She combines her knowledge of nonprofit organizations with her current role to potentially support corporate social responsibility initiatives. This integration of expertise allows her to contribute to the company's mission while promoting responsible business practices.