Madaline Danks
About Madaline Danks
Madaline Danks is an Account Manager at Sugarwish, where she has worked since 2021, contributing to corporate gifting and partnership expansion. She holds a Bachelor of Science in Restaurant, Hotel, and Institutional Management from Texas Tech University.
Work at Sugarwish
Madaline Danks currently serves as an Account Manager at Sugarwish, a role she has held since 2021. In this position, she manages corporate gifting accounts and facilitates personalized gifting experiences for clients. Prior to her promotion, she worked as a Customer Service Representative at Sugarwish from 2020 to 2021, where she played a key role in implementing the company's digital-to-physical delivery model. This initiative aimed to enhance customer experiences and streamline the gifting process.
Education and Expertise
Madaline Danks earned a Bachelor of Science in Restaurant, Hotel, and Institutional Management from Texas Tech University, where she studied from 2015 to 2019. Additionally, she obtained a Certificate in Hospitality Administration/Management from Florence University of the Arts in 2018. Her educational background provides her with a solid foundation in hospitality and management principles, which she applies in her current role at Sugarwish.
Background
Before joining Sugarwish, Madaline Danks gained experience in customer service and hospitality through various roles. She interned as a Guest Services Intern at Wyndham Destinations in 2019 for three months, where she developed skills in guest relations. Additionally, she worked as a Hostess at Z'Tejas Southwestern Grill from 2016 to 2017 and as a Sales Associate at Williams-Sonoma, Inc. from 2020 to 2021. These positions contributed to her expertise in customer service and account management.
Achievements
During her tenure at Sugarwish, Madaline Danks has contributed to the expansion of partnerships with specialty treat producers, enhancing the variety of gifting options available to customers. Her efforts in managing corporate gifting accounts have facilitated personalized experiences for clients, demonstrating her commitment to improving customer satisfaction and engagement.